Before having children the thought of having a cleaner never
crossed my mind. However after having Lily I used to joke to James about getting
a cleaner in all the time – It was definitely much needed. After a while I
started to think well why not!?
I looked at cleaning prices online and found
most of them to be reasonable and I eventually booked a team of cleaners in to
come to our old flat and work their magic. However that experience was not a good one.
I wont go into too much detail but they were rude, did the bare minimum
and charged more than they’d ask for on the website and I came away from the
whole experience feeling annoyed and wishing I hadn't bothered.
When Hassle cleaning company contacted me and offered for me
to review their services my first thought was actually thanks, but no thanks.
It’s not worth the (if you’ll excuse the pun..) hassle.
However I did decide to go with it as the house has been in
desperate need of a clean and I've been neglecting it a lot lately because of
how ill I've been. It felt like the offer had come to me at the perfect time.
I found the whole booking online process really simple and straight forward – You fill in a form stating when you'd like the cleaning to take place and how long you’d like a cleaner for, they then quote you a price and you accept or don’t. It’s sort of pot luck which cleaner you get, as there’s a few in each area and you will be assigned one at random. However each cleaner has their own profile on the website with reviews left by customers so you can go on and have a look at your cleaners profile – and then request to change if you so wish.
So that side of it was really straight forward.
However
things did begin to get a bit more complicated after I’d booked. A few days later I
got a call from the cleaner asking if I could contact her. She asked me if she
could her move her cleaning time of 10am to 1pm instead. I sort of
reluctantly agreed – it wasn’t ideal as that’s Lilys nap time and the cleaner
would probably be making enough noise to keep her awake but hey ho. A few days
later I then got another phone call asking if she could bring in two other ladies from her team to
come and clean instead as she had another job to go to. She said that instead
of the cleaning taking 3 hours it would only take 1.5 as there was two of them
– so I agreed again.
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This is a really good idea! I don't like cleaning agencies but it's so hard to find indpendent cleaners for one off cleans. This would be great for a good clean before a new baby or when moving. Or if just a bit lazy *cough* ;)
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